Service Assessments help build stronger, better performing service organizations.
NetApp’s strong growth created opportunities for improving their overall service model. This article outlines how NetApp upgraded their service offerings while making the overall process more efficient.
Axio consultants bring deep Technical Support, Professional Services, Field Support and eService Technology experience coupled with a strong understanding of business needs and processes to deliver solid ROI and strategic service improvement to your business.
Customer Services Best Practices
Axio offers a full suite of consulting offerings targeting fast paced technology oriented companies. This may range from eService improvement plans to technical support assessments. Axio’s experts can help leapfrog the competition by
Service Technical Consulting
Axio consultants bring expertise in a wide range of eService technologies including CRM, SFA, Partner Portals, infrastructure design, Knowledge Management, Enterprise Content Management, Bug Tracking and software development methodologies including Agile.
Axio’s experts and our partner Service Strategies and The David Kenneth Group help companies improve and maximize their services organizations. We have strong record of successful delivery and a reputation for providing innovative solutions supported by a rigorous, systematic approach bringing game changing improvements in service delivery.