. http://www.axio.com . Thu, 26 Aug 2010 16:46:51 +0000 http://backend.userland.com/rss092 en Use Social Media to Augment, Not Avoid, Customer Service http://www.axio.com/?p=358 Another Study Finds Gender-Based Pay Disparity in IT http://www.axio.com/?p=357 Government Procurement Process Needs an Overhaul http://www.axio.com/?p=356 Who Leads BPM Not as Important as Cooperation Between Business, IT http://www.axio.com/?p=355 Will Social Sites Kill the Corporate Website? http://www.axio.com/?p=354 Is CIO the Right Person to Champion Process Improvement? http://www.axio.com/?p=353 Hurd Wrecks HP’s Innovator Image http://www.axio.com/?p=352 Making Sense of IT Certifications http://www.axio.com/?p=351 Making Sense of IT Certifications http://www.axio.com/?p=350 Blogs Fill Specific Communications Niche http://www.axio.com/?p=349